Business Development Account Manager

Business Development - Lombard, Illinois

Job Type: Full-Time

Company: Clutch Global Logistics, Inc.

Work Location: Partially Virtual and 555 Waters Edge Lombard, IL 60148

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below functions.

  • Manage the client’s experience to ensure consistent satisfaction.
  • Identify business opportunities by prospecting and conducting research.
  • Design and execute cold calling campaigns, email campaigns, and drip marketing campaigns to facilitate prospective client appointments for yourself.
  • Utilize and keep updated a Customer Relationship Management (CRM) system
  • Foster and maintain relationships with clients by serving as a source of information, designing improvements/solutions for their business needs, and providing guidance.
  • Collaborate with the operations team to create unique solutions to prospect and client problems.
  • Identify service/product improvements by monitoring industry trends and engaging in discussions with clients.
  • Develop and sustain professional skills, technical knowledge and industry news by reviewing industry publications, attending workshops, and participating in training and ongoing education.
  • Distinguish the most effective ways of reaching potential clients and moving them toward an appointment of becoming a client.
  • Design and give presentations to prospects and clients on market information, rates, company information, and proposed solutions.
  • Attend meetings with prospects and clients to educate them about yourself, the company, our offerings, and our solutions.
  • Attend networking events regularly.
  • Manage your pipeline to ensure consistent growth.
  • Focus on growth and customer satisfaction


General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.

  • Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively;
  • Confidence - Exhibits confidence in self and in work; Confident in ability to overcome obstacles; Comfortable with experiencing failures on the way to ultimate success.
  • Strategic Thinker - Uses logic to think through problems and decisions; Consistently attempts solving problems/making decisions prior to seeking assistance.
  • Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Learns from failures and is not deterred by them; Willing to accept and embrace change when needed.
  • Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
  • Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help.
  • Presentation Skills - Comfortable presenting in internal and external meetings. Able to clearly communicate an idea to others.
  • Information Technology Fluency - Comfortable with basic productivity software; Basic ability to manipulate, store, delete, copy, and move digital files; Basic to Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.

Experience of an Ideal Candidate:

In addition to the above, all candidates must meet the below minimum requirements:

  • Bachelor’s degree or higher

It is preferred, but not required, that candidates have the following:

  • Bachelor’s degree in a business discipline
  • Related professional experience in domestic logistics, international logistics, customs brokerage, procurement, or supply chain
  • Professional experience in a sales function
  • Experience with Customer Relationship Management (CRM) software



  • Competitive Base Salary
  • Monthly Commissions with no ceiling
  • Potential Performance Bonus


  • Paid Time Off (PTO)
  • 401k Savings Plan (Traditional & Roth Plans)
  • Annual Corporate Sponsored 401k Contributions
  • Health Insurance - employee and dependents (PPO & HMO)
  • Dental Insurance - employee and dependents
  • Vision Insurance - employee and dependents
  • Short-term & Long-term Disability Insurance
  • Group Life Insurance
  • Various Additional Perks & Benefits

For company information please visit us at

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