Manager of Project Cargo Division

Operations - Project Cargo - Lombard, Illinois

Job Type: Full-Time (No Travel Required)

Company: Clutch Global Logistics, Inc.

Work Location: 555 Waters Edge Lombard, IL 60148 (Possibility for Long-term remote work arrangement)

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below function.

Position Specific Responsibilities

  • Coordinate with overseas agents as needed to support Project Cargo shipments.
  • Provide input and act as the top company resource on all Project Cargo related questions.
  • Develop processes and workflows to ensure higher quality shipping experience for Project Cargo clients.
  • Exposure to both Import and Export Opportunities across all modes of transportation.
  • Provide pricing/quotes for support of business development opportunities.
  • Develop solutions to meet the needs of prospect RFP's and RFQ's.
  • Design solutions to resolve client issues and challenges.
  • Negotiate contracts with carriers and providers as needed.
  • Complete all costing and rating for billing purposes before submitting to the revenue collection department.
  • Process and handle shipments from booking through to delivery.
  • Strategically select carriers, routings, and schedules to meet customer needs.
  • Provide US based customers with shipping options to meet their project’s needs.
  • Compliantly transmit AES/SED export customs clearances as needed.
  • Ensure adherence to all applicable company processes.

General Responsibilities

  • Be actively engaged with the larger industry.
  • Generate and implement ideas to improve the marketability of the Project Cargo division.
  • Attend prospect or client meetings as required.
  • Collaborate directly with sales team to help secure, retain, and grow accounts.
  • Stay abreast of industry developments that will be applicable to your division.
  • Other duties as assigned by manager.


General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.

  • Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
  • Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
  • Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
  • Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
  • Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
  • Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
  • Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
  • Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
  • Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.

Experience of an Ideal Candidate:

In addition to the above, all candidates must meet the below minimum requirements:

  • At least 3 years of relevant professional experience with Project Cargo

It is preferred, but not required, that candidates have the following:

  • At least 5 years of relevant professional experience with Project Cargo
  • Related professional experience working with CargoWise system



  • Salary based upon experience
  • Potential for Performance Bonus
  • Potential for Commission
  • Annual Corporate Sponsored 401k Contributions


  • Paid Time Off (PTO)
  • 401k Savings Plan (Traditional & Roth Plans)
  • Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
  • Dental Insurance - employee and dependents (Majority Funded by Employer)
  • Vision Insurance - employee and dependents (Fully Funded by Employer)
  • Short-term Disability Insurance (Fully Funded by Employer)
  • Long-term Disability Insurance (Fully Funded by Employer)
  • Group Life Insurance (Fully Funded by Employer)
  • Various Additional Perks & Benefits

For company information please visit us at

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