US-Canada Cross Border Trucking Specialist
Operations - Logistics - Lombard, Illinois
Job Type: Full-Time
Company: Clutch Global Logistics, Inc.
Work Location: BLENDED: Mostly virtual with 1-2 days in the office at 555 Waters Edge Lombard, IL 60148
Basic Overview of Role and Responsibilities:
The successful candidate will assume responsibility for the below functions.
- Coordinate and manage North American freight arrangements between the United States and Canada to include FTL, LTL, tradeshow, White Glove, time sensitive, and other specialty services.
- Negotiate, manage and oversee all North American Truck carriers, networks and contracts.
- Negotiate, manage and oversee all United States and Canada customs clearance providers, contracts and entries for border crossings.
- Further develop our network and service offering for North American Trucking.
- Manage the customer experience to maintain existing business and promote new business growth.
Requirements
General Traits Needed for Success:
The ideal candidate will possess and display the below attributes.
- Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
- Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
- Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
- Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help; Identifies solutions proactively.
- Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
- Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Exceed job requirements.
- Managing Work - Balances multiple and often conflicting priorities; Effectively manages time.
- Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
- Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel and Outlook.
It is preferred, but not required, that candidates have the following:
- Related professional experience in domestic logistics, international logistics, or customs brokerage.
- Related professional experience with inbound/outbound truck border crossings between the US, Canada, and/or Mexico.
Benefits
Compensation:
- Salary
- Potential Team Performance Bonus
- Potential Individual Performance Bonus
Benefits:
- Paid Time Off (PTO)
- 401k Savings Plan (Traditional & Roth Plans)
- Annual Corporate Sponsored 401k Contributions
- Health Insurance - employee and dependents (PPO & HMO)
- Dental Insurance - employee and dependents
- Vision Insurance - employee and dependents
- Short-term & Long-term Disability Insurance
- Group Life Insurance
- Various Additional Perks & Benefits
For company information please visit us at www.clutchglobal.com